February 3, 2012Family Eyecare Centre, a division of FYidoctors in New Westminster B.C., is an award-winning optometry office that delivers quality care, products, and services to all their customers. Our passion is to provide an unsurpassed eye care experience for each and every patient, based on our medical expertise and personalized vision products. We believe that our success and constant growth fully depends on our staff at all levels of the organization. We offer a fun and professional work environment, excellent career opportunities, and an unbeatable support system to help you achieve your full potential.
If this sounds like a company that you would like to work for, now is your opportunity! Family Eyecare has an immediate full-time opening for a highly-motivated and experienced OPTOMETRY CLINIC MANAGER. As a Clinic Manager, you will be responsible for achieving individual/team performance objectives, ensuring the office’s overall operational efficiency, and successfully managing our staff and doctors in a fast-paced environment. The ideal candidate will have a solid management background, excellent communication skills, strong organizational skills, and the ability to lead a customer-focused team.
Key Responsibilities:- Oversee clinic operations and procedures
- Identify opportunities to increase operational efficiency and implement effectively
- Understand all office policies and coach staff accordingly
- Maintain quality control (office equipment, software/hardware issues)
- Inventory management and ordering of supplies
- Provide guidance and consultation to meet needs of both employees and general public
- Manage staff and ensure individual/staff/team performance goals are created and met
- Schedule staff hours and shifts
- Provide work leadership and mentoring to staff, which includes coaching, performance review, ongoing training, and disciplinary action
- Recruit new staff and assist in new hire orientation/training
- Coordinate monthly staff meetings
- Coordinate sales reporting, projection and goal setting for the office
- Liaise with Head Office, doctors and staff
- Liaise and network with industry representatives regarding new products, sales, promotions, and growth opportunities
- Evaluate and implement effective marketing initiatives
- Coordinate both internal and community events, such as social networking activities, sales, and public education events
Required Knowledge, Skills, and Abilities:- Excellent written and verbal communication skills
- Highly organized, detail-oriented, and time management capabilities
- Ability to deal with stressful situations and difficult customers in a professional manner
- Strong team orientation, ability to set clear goals and establish accountability and create a motivating and positive work environment
- Ability to provide leadership, guidance, motivation, and training to staff
- Ability to think critically, analyze and solve problems
- Ability to learn quickly and adapt to change
- Ability to plan, organize and execute Company programs on time and within expense guidelines
Qualifications:- 3 - 4 years of management experience with a proven record of leadership skills
- General PC knowledge including Microsoft Office, Internet, and Email
- Previous experience with payroll
- Previous experience working in a fast paced optical environment is an asset but not a requirement.
- Previous sales experience involving high quality products and/or services
We offer a competitive compensation package which includes a competitive bas salary, a bonus structure, company matching RRSP contribution plan, Extended Medical and MSP coverage, uniform allowance, and education reimbursement. We also offer a diverse work environment, and excellent career opportunities.
If this opportunity appeals to you, please send us your cover letter and resume to
nadine.proulx@fyidoctors.com. We will not accept any faxed resumes.
We thank all candidates for their interest; however, only candidates selected for interview will be contacted. We politely request no telephone calls please.
January 24, 2012Looking for a Licensed Contact Lens Fitter
Skylight Optical Inc has been in optical retail business for over twenty years specializing in sunglasses, prescription eyeglasses and contact lenses. We have two retail stores. One is located in Richmond, BC and the other in Vancouver Downtown, BC.
We are looking for a Licensed Contact Lens Fitter to work at our two retail stores.
The candidate will take care of all contact lens order and advise customers how to use and care of contact lenses. The candidate should have energetic and aggressive personality with excellent customer service skills; be able to work under less supervision and willing to work at two locations. Remuneration depends on experience.
If you are interested in the position, please fax your resume to 604-683-1889 or Email to
robson@skylightoptical.com. Attn: Raymond. No phone calls please.
January 17, 2012Maycock Eyecare is seeking a dynamic and enthusiastic team player to join our optometric
practice. Must be a self-motivated, caring individual who has the ability to provide exceptional
customer service to patients in all aspects of eye care. Experience preferred, but accepting
other applications.
Please drop off resume with cover letter to :
Maycock Eyecare, Country Club Centre,
17-3200 N. Island Hwy., Nanaimo, B.C.
January 17, 2012Eyence the ophthalmic division of FYidoctors in Burnaby B.C., in preparation for our next phase of expansion, is seeking a variety of skilled laboratory individuals to become part of this exciting new company. The Eyence lab is arguably the most modern ophthalmic manufacturing facility in Canada. Direct sourcing of lenses and frames, three digital surfacing production lines, robotics, a full conveyor system and brand new coating facility are just a few of the features of our laboratory. The future of lenses is digital surfacing and Eyence has embraced this fully.
If this sounds like a company that you would like to work for, now is your opportunity! Eyence has an immediate opening for a highly motivated and detail oriented individual to work in our Customer Service & Data Entry department. The Customer Service Team Lead plays an active role in maintaining positive customer relations by ensuring that customers receive the best service possible. The successful candidate will provide support to the Customer Service Manager on day-to-day operations, and take leadership to respond to complex customer queries and complaints to ensure a resolution is found. Candidates for this position must have experience as a Customer Service Representative, interacting with customers on a daily basis and applying exemplary customer relation skills that promote superior company image.
Key Responsibilities- Provide telephone and email support to customers
- Expedite the more difficult and complex customer enquiries (breakages/late jobs)
- Ensure customers are informed of any changes or delays in their jobs
- Ensure customer jobs are shipped on time
- Inform customers of product specifications and availability
- Follow internal procedures when dealing with customer issues
- Assist in training new Customer Service Representatives to be fully functioning members of the team
- Provide work leadership and mentoring to other Customer Service Representatives
- Maintain current knowledge Eyence products and services
- Assist the Customer Service Manager in conducting quality call monitoring on team members and provide feedback for improvement
- Communicate with other divisions to keep current on Eyence product and service updates and changes.
- Identify opportunities to increase operational efficiencies
- Assists in other related tasks and projects as assigned
Required Knowledge, Skills and Abilities- Intermediate to advanced knowledge of Microsoft Office products (Excel, Word, Outlook)
- Demonstrated product and service knowledge
- Effective and professional phone, verbal and written communication skills with the ability to build relationships over the phone
- Strong team orientation, ability to set clear goals and establish accountability and create a motivating and positive work environment
- Ability to speak and understand optical theory and language
- Ability to provide work leadership, guidance, motivation and training to staff
- Ability to think critically, understand and solve problems and follow procedures
- Ability to deal with stressful situations and difficult customers in a professional manner
- Ability to learn quickly and adapt to change
Qualifications (Education, Experience and Training)- Minimum of high school diploma, optician licence considered an asset
- Minimum of 1-2 years of supervisory experience with proven record of leadership skills
- Minimum of 5-7 years experience in a Customer Service environment
- General PC knowledge including Microsoft Office, Internet and email
We offer a competitive wage, a generous benefits package, a diverse work environment, and excellent career opportunities.
If this opportunity appeals to you, please send your cover letter and resume to HYPERLINK
"mailto:humanresources@eyence.ca" humanresources@eyence.ca
Please quote “Customer Service Team Lead” in email subject line.
We thank all candidates for their interest; however, only candidates selected for interview will be contacted. We politely request no telephone calls please.
January 17, 2012
Spectus Eyewear in trendy Kitsilano, Vancouver is relocating to a larger more capable location and needs a special individual to join our growing professional optical team. The ideal candidate will hold optician and contact lens licenses with a minimum of 2 years experience in luxury eyewear. Technical knowledge of lens products, CL problem solving ability, excellent communication and a passion for fashion are skills and attributes the successful candidate will possess. Reply in confidence to: spectus@telus.net
January 13, 2012
Position Title: TECHNICAL SALES REPRESENTATIVEs - Canada
PLEASE NOTE: Three (3) positions to be filled: Vancouver, Toronto and Montreal. *Please specify location when applying
“A Passion for Winning”
Our shared passion for healthy vision and better life drives everything we do at ALCON Canada. As a global leader in vision care, we partner with eye care professionals to deliver innovative solutions that improve patients' vision, comfort and lives.
At ALCON Canada, we help you experience life's most precious moments as crisp, clear, unforgettable images. We are continuously working to improve, protect and preserve your eyesight with our state-of-the-art contact lenses and lens care products.
We encourage and reward those who embrace accountability and leadership. We offer competitive total compensation and a diverse workplace that leads to both professional and personal growth.
Reports To: Regional Sales Director
Shift: Monday to Friday (37.5 hours/wk)
Department: Sales
Status: Permanent - Full Time
Position Purpose: Responsible for increasing sales and generate profit obtaining annual corporate and territory objectives selling CIBA Vision products and services. Align with customers using a consultative sales approach to match CIBA Vision products and services to identified needs.
Primary Responsibility
Selling:
Create and execute a strategic plan and routing schedule for the territory to capitalize on revenue from the highest potential customers.
Plan and execute pre-booked calls daily.
Grow sales by shifting customer behaviors to dispense Alcon Vision Care priority products as their core/first choice product line – take orders for dispensing inventories where applicable.
Execute marketing activities and promotions in order to maximize sales.
Opportunity Identification, Planning and Prioritization:
Develop highly structured territory plan and strategy by using account rating information, call reporting data (SALSA), Alcon Vision Care sales data (PowerSales) and Region Sales Director input in order to target call plans for territory account base and grow sales.
Customer Relations:
Develop and maintain customer relationships by responding to all customer requests within 24 hours, performing customer call follow-up activities and resolving customer issues in a timely manner.
Participate in and network with customers at conventions, educational events, etc.
Self Management and Development:
Contribute to the Area team to help develop Area sales and Marketing opportunities.
Participate in Area/Regional meetings.
Manage and prioritize time in order to most effectively achieve business results
Administration:
Perform all administrative responsibilities, including completion of expense reports, email/voicemail communications, SALSA call reporting, fleet management, etc.
Minimum Education and Expericence Required:
Certified Optician with CL fitting certification
Bachelors Degree
4+ years experience in “Optical” related field.Valid Driver’s License is mandatory.
Minimum Skills Required:
Strategic planning skills, interpersonal skills, leadership skills, marketing skills, financial understanding
Ability to “fit” contact lenses.
Montreal candidates must be fully bilingual.
Strong communication, listening and interpersonal skills, with the ability to present detailed information in a clear, systematic manner.
Self-motivated to meet or exceed targets successfully.
Consistently uses Professio
Travel – Licenses:
Ability to travel overnight and by car or airline as necessary.
Exceptional Selling Skills to uncover needs and strategically align products and services to meet customer needs.
Team player. Ability to work towards a common goal.
Ability to learn difficult information.
Organizational skills and time management skills.
Positive, can-do attitude; loyalty, self-motivation.
Determination with focus on goals until they are achieved.
Sales skills: skilled negotiator, problem solver, and closer.
Ability to develop long-term business relationships.
Qualified Candidates should forward resume (specifying position and location) to Human Resources – resume.cvsm@cibavision.com.
Posted January 13, 2012
Pearle Vision Store Manager
In the role of Store Manager you will be responsible for maximizing the store’s sales and profits, achieving customer service objectives through personal selling and the effective management of Associates. You need to ensure that the store meets all operational, sales and merchandising goals.
Must have at least 3 years of leadership experience in an equivalent retail like environment, proven ability to lead, coach and build associate relationships in an environment of fast change. Must be able to plan, organize and execute all Company programs on time and within the allowed expense guidelines, while teaching and expecting others to do the same.
Demonstrated ability to analyze and solve problems of varied scope; strong organizational skills, ability to analyze and understand financial reports and excellent communication skills for effective management of teams.
Please forward resume to Tony Deluca at tdeluca@luxotticaretail.com or fax to (513) 492-4865
LOCATION: VANCOUVER
Posted January 10, 2012
We need a dual licensee/ sight testing optician at our high end optical boutique nestled in the hub of Morgan Crossing, a lively urban village in the White Rock area. We are looking for individuals who are confident, outgoing, and enjoy working with the public. The successful candidate will also show strong leadership in the various promotional events we have throughout the year. This is a full-time or part time position once training is complete. This position entails some evening shifts and weekends. Wages are based on experience and qualifications.
Please submit your resume info@eyesinmotion.com.
Posted January 9, 2012
We are a well established primary care optometry clinic in Surrey who are looking for a full time Optician / Optometric Assistant. We are looking for someone who is experienced in all aspects of an optometric practice from booking appointments and pre-testing patients to helping in frame and lens selection. Excellent communication skills and knowledge of I-FILE would be an asset. We in turn offer a fun working environment with excellent remuneration and benefits. Please fax resume to 604-597-7759 or email to fleetwoodeyecare@gmail.com.
Posted January 2, 2012
Optician
A well established Optical Boutique with optometrist on site in Kitsilano, Vancouver, BC is looking for optician who would enjoy dispensing high-end eyewear. Must have a good fashion sense, friendly and willing to work in a strong team environment. Full-Time/Part Time available. Competitive compensation and bonuses based on experience and sales. www.dellaoptique.com
Send your resume to della_optique@hotmail.com. No phone calls please.
Posted December 23, 2011
A well established Optometry Clinic in South Surrey / White Rock is looking for applicants that can dispense and support high end eyewear. Must have a good fashion sense, friendly and willing to work in a strong team environment. A strong understanding of optics is an asset.
All interested applicants are encouraged to email their resume to jobs@spectrumoptometry.com
Posted November 21, 2011
We're hiring TWO Professional Optician/Dispensers ( FULL TIME positions - 37.5 hours/week - Tuesday to Saturdays) Punjabi speaking an asset but not a requirement. Saturdays are a requirement.
YOU are the glass half full type, you LOVE people, and are dynamic - not afraid to pick up the lead, and are responsible for assisting our patients with selecting, fitting, measuring for spectacles, providing them with an outstanding patient experience; making them smile and want to return again and again.
You're talented with people, and have a contagious smile. You're a wizard with multi-tasking, thinking on your feet, and prioritizing services to patients. You always provide service excellence, have a strong relationship with our doctors, and represent our dispensary in a professional manner at all times.
WE are the largest clinic in the Upper Fraser Valley, with 30 staff, nine optometrists, and thousands of awesome patients we've served for years. We value our employees and offer a great benefits package, holidays, approved overtime, excellent environment to succeed, competitive wages, along with a very secure place to work. Our owners are kind, supportive, and we're known for our flexibility for staff.
Our dispensary has an excellent selection of over 1800 frames with the latest styles, supported by several excellent suppliers of various brands ensuring our patients have a great selection at all times.
95% of your time will be on the dispensing floor, helping our patients with their selection of spectacles.
We offer a great bonus structure for high performers, as well as a very competitive wage and cost of living increases.
Post secondary diploma Licensed Optician preferred, (but not mandatory.) CL license would be an asset!
3-5 years of dispensing experience in a clinical environment preferred.
Strong computer skills; proficiency in Microsoft Office
Superior communicator (written, verbal and presentation) and superior interpersonal skills
Exceptional relationship management and patient service skills
Energetic and driven with demonstrated flexibility and adaptability.
Able to work effectively and professionally in a dynamic environment while managing multiple patients demands and priorities.
Demonstrated ability to provide superior patient services in a leading role.
Well-rounded business acumen driven by Clinic's values of Integrity, Relationships, Innovation and Success.
If you're looking for a career with a leading local medical clinic that promotes Integrity, Relationships, Innovation and Success, then we're looking for you.
Salary range ($17 – $20 and up /hour depending on experience)
Send resumes to: resumes.completeeyecare@hotmail.com
Posted November 1, 2011
artSEE eyewear in Victoria has a part time position available for an optician or optometric assistant. Be part of a dynamic team working with some of the most amazing frame lines on the island. Are you ready to realize your full potential? This position could easily be full time if that's what you're seeking. If you love people, have a positive attitude, a desire for excellence and a great sense of humor, please email me your resume in confidence. www.artSEEeyewear.ca
Posted October 24, 2011
artSEE eyewear in Victoria, BC is searching for an Optometric Assistant for the Broadmead Village location. Responsibilities are varied and include tasks such as…
- Pre-testing for Optometrist – retinal photography, visual fields, dilation drops, contact lens insertion and removal training etc.
- Administration Duties – doctor reports, referrals, MSP billing, booking appointments etc.
- Shipping/receiving – dealing with daily shipments of inventory of contacts lenses, frames, lenses, product returns
- Light duty cleaning – such as prepping the exam room/equipment in effective disinfection, cleaning countertops and sinks, empty garbage/recycle
- Proficiency with computers – basic understanding of MS Word, Excel, email. We currently use I-File and are in the process of switching to Optosys.
We are a team that is committed to excellence and love to have fun as a team as well as with our clients. This positions needs a sense of humour, an ability to embrace an ever changing day and the types of people you encounter, and be able to still keep on top of your to do list. This position is part time but we would be willing to offer full time for the right candidate. Benefits and competitive wages are offered based on experience. Please send your resume in confidence to trina@artseeeyewear.ca
www.artSEEeyewear.ca
No Phone calls please.